Here is how our
clients rated us in our client satisfaction
survey in April of 2017.
Methodology:
For clients
for whom we handled one or more matters and
for whom we had a valid email address we used
ConstantContact.com to send an invitation to take
an anonymous client satisfaction survey created
using SurveyMonkey.com. Not every client who could
have responded did respond. We asked
respondents to answer the questions using a scale
of "Excellent, Very Good, Average and Below
Average," because anything below "Very Good"
fails to meet our firm's expectations for service
to our clients.
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similar results will be obtained in a future matter.
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